Our Services
Three levels of engagement designed for different needs and timelines. Each performed with the same measured attention to detail.
Return HomeOur Approach
Every service begins with a thorough assessment period. We examine the watch under magnification, test its functions across positions, and review any visible wear patterns. This initial observation phase informs our service proposal and establishes realistic expectations.
During service, we maintain systematic documentation. Each component's position during disassembly is photographed. Wear patterns on critical surfaces are recorded. This documentation serves multiple purposes: it verifies the work performed, creates a historical record, and allows detailed technical discussion with you about specific conditions discovered.
Post-service regulation spans minimum forty-eight hours. The watch is observed across multiple positions, with timing recorded at regular intervals. We adjust regulation gradually rather than making large corrections, which allows the hairspring to stabilize naturally. The watch is considered complete only when it demonstrates consistent performance across this observation period.
Service Tiers
Shock System Inspection
Assessment and servicing of the watch's shock protection system — typically Incabloc, Kif, or equivalent mechanisms. The shock springs are inspected for correct tension and positioning. Jewel settings are checked for security. If components are worn or damaged, they are replaced with correct-specification parts.
Service Includes:
- Complete shock spring tension verification
- Jewel setting security assessment
- Replacement of worn or damaged components
- Balance wheel alignment verification
- Documentation of findings
Turnaround: 3–5 business days
NT$5,500
This service is particularly relevant for watches that have been dropped or subjected to impact, and can resolve intermittent timekeeping issues caused by displaced balance jewels.
Request This ServiceFull Caliber Service
A thorough, structured service of the complete movement. Disassembly proceeds in a systematic order with each component placed in a designated position for tracking. Ultrasonic cleaning uses a fresh solution for each batch. Inspection focuses on the highest-wear areas.
Process Steps:
- 1 Systematic Disassembly: Each component removed in documented order
- 2 Ultrasonic Cleaning: Fresh solution, appropriate duration per material type
- 3 Inspection: Escape wheel teeth, pallet stones, center wheel pivots, barrel arbor
- 4 Lubrication: Specific oils and greases for each application point
- 5 Regulation: 48-hour minimum observation across positions
- 6 Water Resistance: New gaskets and pressure test
Turnaround: 3–4 weeks
NT$22,000
Legacy Restoration Engagement
A deeply collaborative restoration for watches of exceptional personal meaning. The engagement opens with a dedicated consultation — learning the watch's history, its significance to the owner, and the vision for its future.
What's Included:
- Dedicated consultation session on watch history and goals
- Detailed assessment with transparent proposal
- Conservation-minded mechanical work
- Cosmetic decisions respecting owner's wishes
- Regular communication throughout process
- Complete project narrative and photographic record
- Archival container with any replaced components
Timeline: 8–16 weeks
NT$59,000
This engagement is appropriate for watches with significant family history, watches requiring extensive research for proper parts sourcing, or cases where the owner wishes to be deeply involved in restoration decisions.
Begin ConsultationService Comparison
| Feature | Shock System | Full Caliber | Legacy |
|---|---|---|---|
| Timeline | 3–5 days | 3–4 weeks | 8–16 weeks |
| Complete Disassembly | — | ||
| Ultrasonic Cleaning | Targeted | ||
| Lubrication | Shock system | Full movement | Full movement |
| Water Resistance | — | ||
| Consultation Session | — | — | |
| Project Documentation | Standard | Detailed | Archival |
| Price | NT$5,500 | NT$22,000 | NT$59,000 |
Best for:
Watches experiencing timing issues after impact, or preventive maintenance for shock-prone use.
Best for:
Watches requiring comprehensive service, aging calibers needing full restoration, or watches due for standard maintenance.
Best for:
Heirloom timepieces, watches with significant personal or family history, or cases requiring extensive research and consultation.
Our Standards
Professional Training
All work performed by watchmakers with recognized horological certifications. Continuing education maintained annually.
Quality Materials
Lubrication oils from established Swiss manufacturers. Replacement parts sourced from verified suppliers with proper specification documentation.
Security Protocols
Each watch tracked through numbered service order. Secured premises with controlled access. Comprehensive insurance coverage maintained.
Ready to Begin?
Contact us to discuss which service level is appropriate for your watch's current condition and your restoration goals.
Schedule Assessment